24. Privacy, Dignity, and Confidentiality Policy

24. Privacy, Dignity and Confidentiality Policy
Sargood on Collaroy is committed to safeguarding the privacy of client information and has implemented measures to comply with its obligations under the privacy legislation.
We have policies and procedures in place to respect and protect a client’s privacy and dignity; ‘Privacy Dignity and Confidentiality’ and our ‘Code of Conduct’. Our full Privacy, Dignity and Confidentiality policy can be accessed through the booking form
Our policies dictate information about privacy, the type of information that will be sought and why it is requested.
Consent is sought before any personal information can be collected, shared or used for any reason, other than for the purpose for which it was originally collected; the exception being when disclosure of information is required by law to lessen or prevent a serious and imminent threat to the life, health or safety of any person or a serious threat to public health. New South Wales has legislation which outlines the minimum period that medical records should be kept.
Credit card details will be retained securely. Payments can be made in person, or over the phone with card numbers entered directly into the EFTPOS terminal.